Cellular Telephone Subpoena Guide

Cellular Telephone Subpoena Guide The chart below contains the contact information for the Subpoena Compliance Centers for various cell phone companies and social media networks. Provider Address Phone Number Fax Number Notes AT&T AT&T Wireless* (800) 291-4952 Wireless - www.att.com/subpoena 208 South Akard, 10th Floor (877) 971-6093 - Can fax subpoena to them Dallas, Texas 75202 - GoPhone prepaid service = AT&T Online Tool - AT&T will not provide cell site/tower location / (248) 552-3233 phone location without a court order *AT&T says they cannot accept Information Required for Subpoena any service by mail. Address subpoena to the proper AT&T legal entity / affiliate Include a full description of information requested using the same wording as the On Line form whenever possible for requested account information (i.e. subscriber information, usage records for outgoing calls, timeframes) Include a complete listing of target telephone numbers; including area code Include an electronic method for return of records produced (i.e. email address / fax number) Use the corresponding AT&T legal entity/affiliate fax number Procedure for Service of Process - Can use “online tool” for certain requests - Is used to expedite subpoena requests - Go to www.att.com/subpoena Cellular Telephone Subpoena Guide - Use corresponding AT&T legal entity fax - Or “online tool” fax if applicable Cricket Cricket Communications (858) 882-9301 (571) 434-3401 - Roaming partner with MetroPCS Subpoena Communications 10307 Pacific Center Court Information Required for Subpoena San Diego, CA 92121 - Phone number - Timeframe - Requested information As of April 2nd, 2012, Neustar is providing records production for Cricket. Please send your subpoenas and court orders for records production to email (preferred method) [email protected] Or Fax: 571.434.3401. Please make sure to make out all your requests to “Cricket Communications, Inc. in C/O/ Neustar” and include all information that you are seeking, and method to return information. If possible, when you send your requests, please send on ly one case at a time instead of sending them all together at once, to minimize any confusion. MetroPCS MetroPCS (800) 571-1265 (972) 860-2635 Information Required for Subpoena Attn: Custodian of Records - Phone number 2250 Lakeside Boulevard - Timeframe Richardson, TX 75782 - Requested information Email - [email protected] Procedure for Service of Process - Via fax or email is preferred * Call records are kept for 6 months * Text records are kept for 60 days Cellular Telephone Subpoena Guide Sprint / Subpeona Compliance Center (800) 877-7330 (816) 600-3111 - Virgin Mobile prepaid service = Sprint Nextel Sprint/Nextel - Boost Mobile prepaid service = Nextel 6480 Sprint Parkway Overland Park, KS 66251 After regular business hours call Sprint Subpoena Compliance Immediate Response Team at (855) 560-7690. T-Mobile Subpoena Compliance Department (973) 292-8911 (973) 292-8697 Information Required for Subpoena 4 Sylvan Way - Phone number Parsippany, NJ 07054 - Timeframe - Requested information Procedure for Service of Process - Via U.S. mail or fax They require a scanned or digital copy of a company letterhead fax cover shet with the requested numbers, the type of response you are looking for and the scanned court order/subpoena. TracFone TracFone Wireless, Inc. d/b/a (800) 810-7094 (305) 715-6932 - Also sold as Net10 and SafeLink Wireless Simple Mobile Subpoena Compliance Information Required for Subpoena 9700 NW 112th Avenue - Phone number Miami, FL 33178 - Timeframe - Requested information Procedure for Service of Process - Via fax is preferred [email protected] All subpoenas and court orders must be addressed to TracFone Wireless, Inc. d/b/a Simple Mobile or they will be returned for revision. Cellular Telephone Subpoena Guide U.S. Cellular U.S. Cellular (630) 875-8270 (866) 669-0894 - Roaming partner with Verizon Subpoena Compliance Department One Pierce Place, Suite 800 Information Required for Subpoena Itasca, IL 60143 - Phone number - Timeframe - Very specific details re: requested information Procedure for Service of Process - Via U.S. mail or fax Verizon Cellco Partnership (800) 451-5242 (888) 667-0028 - INpulse is Verizon prepaid service d/b/a Verizon Wireless - Alltel is also a Verizon company Custodian of Records Option 1 for - AirTouch is also a Verizon company 180 Washington Valley Road subpoenas - Jitterbug is also a Verizon company Bedminster, NJ 07921 Or Option 4 for court Information Required for Subpoena orders - Phone number - Timeframe - Detailed description of information requested Procedure for Service of Process - Via fax is preferred .

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HNI Entity 310-010 Verizon Wireless 310-012 Verizon Wireless 310-013 Verizon Wireless 310-014 TEST IMSI HNI 310-016 Cricket Communications 310-020 Union Telephone Company 310-030 AT&T Mobility 310-035 ETEX Communications, LP (d/b/a) ETEX Wireless 310-050 Alaska Communications 310-060 Consolidated Telcom 310-070 AT&T Mobility 310-080 AT&T Mobility 310-090 Cricket Communications, LLC 310-100 New Mexico RSA 4 East Limited Partnership 310-110 Pacific Telecom Inc. 310-120 SPRINTCOM, INC. 310-130 Carolina West Wireless 310-140 GTA Wireless LLC 310-150 AT&T Mobility 310-160 T-Mobile USA 310-170 AT&T Mobility 310-180 West Central Wireless 310-190 Alaska Wireless Communications, LLC 310-200 T-Mobile USA 310-210 T-Mobile USA 310-220 T-Mobile USA 310-230 T-Mobile USA 310-240 T-Mobile USA 310-250 T-Mobile USA 310-260 T-Mobile USA 310-270 T-Mobile USA 310-280 AT&T Mobility 310-290 NEP Cellcorp, Inc. 310-300 Blanca Telephone Company 310-310 T-Mobile USA 310-320 Smith Bagley, Inc. dba CellularOne 310-330 Wireless Partners LLC 310-340 Limitless Mobile, LLC 310-350 Verizon Wireless 310-360 Cellular Network Partnership dba Pioneer Cellular 310-370 Docomo Pacific, Inc. 310-380 AT&T Mobility 310-390 TX-11 Acquisition, LLC 310-400 Wave Runner LLC 310-410 AT&T Mobility 310-420 Cincinnati Bell Wireless, LLC 310-430 GCI Communications Corp 310-440 Numerex Corp 310-450 North East Cellular Inc. 310-460 Newcore Wireless 310-470 Sprint 310-480 Wave Runner LLC 310-490 T-Mobile USA 310-500 Public Service Cellular, Inc.

COVID-19 Assistance - Cell Phone Providers AT&T - https://about.att.com/pages/COVID-19.html Customer Service – 1 (800) 288-2020 • Will not terminate any services for 60 days • Late fees incurred due to COVID-19 hardships waived • Overcharge charges for data waived due to COVID-19 hardships • Wi-Fi hotspots open to anyone in the public who needs it • Waiver requests can be submitted if unable to pay bill during COVID-19 • Unlimited data provided to customers during this time CellCom - https://www.celcom.com.my/personal/covid-19-support Customer Service – 1 (800) 236-0055 • Offering 1GB of free data to customers • Free browsing for medical advice and updates • Free crisis calls • Unlimited access to Microsoft 360 Cricket Wireless - https://www.cricketwireless.com/support/fraud-and-safety/covid-19.html Customer Service – 1 (800) 274-2538 • Reactivation and automated phone system fees waived • BridgePay to split bill into multiple payments • 10 GB of extra data provided to customers • Providing distance-learning resources Metro by T-Mobile - https://www.metrobyt-mobile.com/ongoing-updates-covid-19 Customer Service – 1 (888) 863-8768 • Special discount plan available during COVID-19 • Unlimited data to all customers with data for 60 days • Free international calling Sprint - https://www.sprint.com/en/landings/covid-19.html Customer Service – 1 (888) 211-4727 • Unlimited data for 60 days • 20 GB of free hotspot to customers with hotspot capabilities • Waiving per-minute charges for international calls T-Mobile - https://www.t-mobile.com/brand/ongoing-updates-covid-19

Appointment Updates Terms and Conditions What are Appointment Updates? Appointment Updates are SMS/Text conversations that contain service-related alerts and updates for Verizon customers regarding their appointment. These conversations enable customers to have a conversation with Verizon, including automatically reschedule, cancel or confirm existing appointments. Is it free? Although all Appointment Updates are complimentary, Message and Data Rates may apply. Depending on your text plan, you may be charged by your wireless carrier. What if I don't want to receive any more promotional/alert messages? To Stop receiving any Appointment Updates, simply text Stop to the short code 45177. After doing so you will no longer receive any Appointment Updates. What if I want more info? To request more info simply text Help to the short code 45177. Commands Stop: At any time you can text Stop to the short code 45177. This will prevent you from receiving any future Appointment Updates. Help: At any time you can text Help to the short code 45177. Texting Help will return the following message: Thank you for your message. One of our Verizon Consultants will be back in touch with you on this number to assist you. Dispatch Alerts - More help at If you want more information about this Verizon communication please call 1-800-837-4966. Msg&data rates may apply. Message frequency varies. Reply STOP to cancel/stop future messages.” Who are the Participating Carriers? AT&T, Verizon-Alltel, T-Mobile®, U.S. Cellular,Sprint, MetroPCS, Virgin Mobile, Cricket,

REDACTED – FOR PUBLIC INSPECTION October 27, 2015 PUBLIC REFERENCE COPY VIA ECFS Marlene H. Dortch Secretary Federal Communications Commission 445 12th Street, S.W. Room TW-A325 Washington, D.C. 20554 Re: Petition of Boost Mobile for Limited Designation As An Eligible Telecommunications Carrier in Alabama, Connecticut, Delaware, Florida, Maine, New Hampshire, North Carolina, New York, Tennessee, Texas, the Commonwealth of Virginia, And the District of Columbia, Including Tribal Areas Dear Secretary Dortch: On behalf of Sprint Corporation and its prepaid wireless brand, Boost Mobile, please find enclosed a redacted public version of Boost Mobile’s Petition for Limited Designation As An Eligible Telecommunications Carrier in Alabama, Connecticut, Delaware, Florida, Maine, New Hampshire, North Carolina, New York, Tennessee, Texas, the Commonwealth of Virginia, and the District of Columbia, including Tribal Areas. The enclosed petition has been marked “REDACTED – FOR PUBLIC INSPECTION.” Sprint Corporation, on behalf of its prepaid wireless brand Boost Mobile, is also submitting, by hand delivery, a confidential version of the Petition. The confidential version has been marked “SUBJECT TO REQUEST FOR CONFIDENTIAL TREATMENT – NOT FOR PUBLIC INSPECTION.” REDACTED – FOR PUBLIC INSPECTION Should you have any questions regarding the foregoing, please contact the undersigned at 202-437-4066 or [email protected]. Respectfully submitted, ��erg Counsel to Boost Mobile REDACTED – FOR PUBLIC INSPECTION October 27, 2015 BY HAND DELIVERY Marlene H.

ESTADO LIBREASOCIADO DE PUERTO RICO JUNTA REGLAMENTADORA DE TELECOMUNICACIONES DE PUERTO RICO Oficina de Ia Presidenta September 28, 2012 Marlene H. Dortch Office of the Secretary Federal Communications Commission 445 1ih Street, SW Washington, DC 20554 Karen Majcher Vice President, High Cost and Low Income Division Universal Service Administrative Company 2000 L Street, NW, Suite 200 Washington, DC 20036 Re: WC Docket No. 10-90 Annual State Certification of Support Pursuant to 47 C.F.R. §54.314 To Whom It May Concern: The Telecommunications Regulatory Board of Puerto Rico hereby certifies to the Federal Communications Commission and the Universal Service Administrative Company that the telecommunications carriers listed below in Table 1 are eligible to receive federal high­ cost support for the program years cited. Specifically, the Telecommunications Regulatory Board of Puerto Rico certifies for the carriers listed, that all federal high-cost support provided to such carriers within Puerto Rico was used in the preceding calendar year (2011) and will be used in the coming calendar year (2013) only for the provision, maintenance, and upgrading of facilities and services for which the support is intended. 500 AVE. ROBERTO H. TODD (PDA.l8 SANTURCE) SAN JUAN, P.R. 00907-3941 PUERTO RICO II!!JJI/I/8III' VERDE~ Table 1 Certified Carriers1 Study Area Name Study Area Code PRTC- Central (PRTC) 633200 Puerto Rico Tel Co (PRTC) 633201 Centennial Puerto Rico Operations Corp. (AT&T) 639001 Suncom Wireless Puerto Rico Operating Co. LLC 639003 (T-Mobile) Cingular Wireless (AT&T) 639005 Puerto Rico Telecom Company D/B/A Verizon 639006 Wireless Puerto (Claro) PR Wireless Inc.

Before the FEDERAL COMMUNICATIONS COMMISSION Washington, DC 20554 In the Matter of ) ) Carriers Eligible for Universal Service Support ) WC Docket No. 09-197 ) kajeet Inc. ) ) Petition for Designation as a Lifeline Eligible ) Telecommunications Carrier ) ) AMENDED PETITION FOR DESIGNATION AS AN ELIGIBLE TELECOMMUNICATIONS CARRIER TO PARTICIPATE IN THE LIFELINE PROGRAM Daniel Neal CEO & Founder KAJEET INC. 7101 Wisconsin Ave., Suite 1111 Bethesda, MD 20814 (301) 652-2818 March 26, 2012 TABLE OF CONTENTS I. INTRODUCTION & SUMMARY. 1 II. BACKGROUND . 2 A. kajeet Overview . 2 B. Lifeline and the Pilot Program . 5 III. THE COMMISSION HAS AUTHORITY TO PERFORM THE ETC DESIGNATION . 7 IV. KAJEET REQUESTS ETC DESIGNATION IN ITS SERVICE AREAS IN THE FCC STATES FOR PARTICIPATION IN THE LIFELINE PROGRAM . 8 A. kajeet Requests ETC Designation in Its Wireless Service Area . 8 B. kajeet’s ETC Designation Petition Seeks Authority to Participate in the Lifeline Program Only .

REFINITIV STREETEVENTS EDITED TRANSCRIPT VZ.N - Verizon Communications Inc. Sellside Analyst Meeting (Virtual) EVENT DATE/TIME: NOVEMBER 11, 2020 / 9:30PM GMT REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us ©2020 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies. NOVEMBER 11, 2020 / 9:30PM, VZ.N - Verizon Communications Inc. Sellside Analyst Meeting (Virtual) CORPORATE PARTICIPANTS Brady Connor Verizon Communications Inc. - SVP of IR Craig Silliman Verizon Communications Inc. - Executive VP & Chief Administrative, Legal and Public Policy Officer Hans Vestberg Verizon Communications Inc. - Chairman & CEO Kyle Malady Verizon Communications Inc. - Executive VP & CTO Matt Ellis Verizon Communications Inc. - Executive VP & CFO Ronan Dunne Verizon Communications Inc. - Executive VP & Group CEO of Verizon Consumer Group Tami Erwin Verizon Communications Inc. - Executive VP & Group CEO of Verizon Business Group CONFERENCE CALL PARTICIPANTS Brett Feldman Goldman Sachs Group, Inc., Research Division - Equity Analyst Colby Synesael Cowen and Company, LLC, Research Division - MD & Senior Research Analyst Craig Moffett MoffettNathanson LLC - Founding Partner David Barden BofA Merrill Lynch, Research Division - MD Frank Louthan CIMB Research - Research Analyst John Hodulik UBS Investment Bank, Research Division

Cynthia A. Melilo (ISB # 5819) Cynthia A. Melilo PLLC 8385 W. Emerald Street Boise, ID 83704 Telephone: (208) 577-5747 Facsimile: (208) 361-3441 Email: camcæcamlawidaho.com Attorneys for Idaho Telecom Allance Molly O'Leary (ISB # 4996) Richardson & O'Leary PLLC 515 North 27th Street P.O. Box 7218 Boise, ID 83707 Telephone: (208) 938-7900 Facsimile: (208) 938-7904 E-Mail: moiiycærichardsonandolearv.com Attorneys for CTC Telecom, Inc. BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION ) CASE NO. TFW-T-09-01 OF TRACFONE WIRELESS, INC., FOR ) DESIGNATION AS AN ELIGIBLE TELE- ) INTERVENORS' COMMENTS COMMUNICATIONS CARRIER ) OBJECTING TO THE STIPULATION ) AND MOTION OF TRACFONE ) WIRELESS, INC. AND THE IDAHO ) PUBLIC UTILITIES COMMISSION ) STAFF The Idaho Telecom Allance ("ITA"), by and through its attorneys of record, Cynthia A. Melilo PLLC, and CTC Telecom, Inc., dba CTC Wireless, by and through its attorneys of record, Richardson & O'Leary, PLLC (collectively, "Intervenors"), hereby jointly file these Comments Objecting to the Stipulation and Motion of Tracfone INTERVENORS' COMMENTS OBJECTING TO STIPULATION AND MOTION OF TRACFONE WIRELESS, INC. AND IDAHO PUBLIC UTILITIES COMMISSION STAFF - TFW-T-09-01 1 Wireless, Inc. ("TracFone") and the Staff of the Idaho Public Utilities Commission ("Staff"). BRIEF REVIEW OF PROCEDURAL BACKGROUND AND DISCUSSION OF COMMISSION FINDINGS On October 29, 2009, TracFone filed an Application, pursuant to Section 214(e)(2) of the Communications Act of 1934, for designation as an Eligible Telecommunications Carrier ("ETC"). Application at 1. On February 5, 2010, the Commission issued an Order denying TracFone's Application. See Order No. 30996.

PRAISE FOR THE ESSENTIAL GUIDE TO TELECOMMUNICATIONS, SIXTH EDITION “Dodd’s The Essential Guide to Telecommunications provides the history and context that make a fundamental underpinning of modern business more accessible to technologists and businesspeople alike. This new edition of her primer is an essential reference in the continuously evolving communica- tions landscape.” —Tom Hopcroft, President and CEO, Mass Technology Leadership Council “Annabel Dodd’s book is a clear guide and big-picture view of technologies and industries. It is an up-to-date guide for anyone who wants to be familiar with important innovations and key technologies. This is truly an industry bible for mobile, Internet, and networking services.” —Hiawatha Bray, Technology Reporter, The Boston Globe “Ms. Dodd’s aptly titled The Essential Guide to Telecommunications has been my bible for all things telecom since my days as an AT&T transmission network engineer nearly twenty years ago. Exhaus- tively and meticulously researched, concisely written for lay folks and techs/engineers alike, this book aids me in my current role as an IT Support Technician II when discussing new technology with our telecommunications department. Thank you to Ms. Dodd for keeping us all current!” —Todd Garbarini, IT Support Technician II Commvault Systems, Inc. “The Essential Guide to Telecommunications is probably one of the most useful and well-written books on our telecom bookshelf. Annabel Z. Dodd does a great job of capturing a snapshot of the current telecom industry. Even those with little or no technical training should be able to understand the text. This is the perfect book for salespeople who want to learn more about the products and services they are selling, or for those who just want to keep up to date on the latest in telecom technology.” —William Van Hefner, President, Vantek Communications, Inc.

COMMONWEALTH OF KENTUCKY BEFORE THE PUBLIC SERVICE COMMISSION In the Matter of: PETITION OF TRACFONE WIRELESS, INC. ) FOR DESIGNATION AS AN ELIGIBI E ) TELECOMMUNICATIONS CARRIER IN THE ) CASE NO. COMMONWEALTH OF KENTUCKY FOR THE ) 2009-00100 LIMITED PURPOSE OF OFFERING LIFELINE ) AND LINK UP SERVICE TO QUALIFIED ) HOUSEHOLDS ) ORDER On March 5, 2009, TracFone Wireless, Inc. ("TracFone"), a wireless carrier providing service solely through resale," filed with the Commission a petition under 47 U.S.C. Q 214(e)(2) seeking designation as an Eligible Telecommunications Carrier ("ETC") to receive low-income federal universal service support for service offered throughout the Commonwealth of Kentucky. The petition states that: (1) TracFone meets all the requirements for designation as an ETC in Kentucky (2) TracFone requests designation throughout all of the areas within its service coverage; (3) in accordance with 47 U.S.C. g 214(e)(2), TracFone 'racFone provides service in Kentucky by reselling services of underlying network carriers, including Alltell, ATBT Mobility, Bluegrass Cellular, T-Mobile, and Verizon Wireless. Petition at 2, 12. TracFone states that its authorized service area covers the telephone company service areas of all incumbent carriers in Kentucky. Petition at 17. 'etition at 1, 4. 'etition at 1?. seeks to be designated as an ETC for both rural and non-rural wire centers and (4) designation of TracFone as an ETC in Kentucky will serve the public interest. In the ETC petition, TracFone states that, although it is not a facilities-based

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